Customer Due Diligence on Agents
When an Agent is involved, the CDD measures must not only be applied on the customer but on the Agent too. The CSP must identify and verify the identity of any person purporting to act on the customer’s behalf, together with proof of authorization.
Identification and verification of the identity of directors solely involved in the occasional transaction or business relationship must be carried out and the constitutive document may be used as proof that the individual is vested with the required authority to bind the entity.
When the individual acting as an Agent, is another individual involved in the entity, such as a CEO, identification and verification of identity, together with the authorization to represent the company must be obtained. Where a member of staff in such entity start providing instructions, a link must be established between a member of staff and the entity and the verified and authorised Agent, in such a case the CEO, would be in copy in the relevant emails.